Frequently Asked Questions
WHAT SIZES/TYPES OF FLAGS DO YOU OFFER?
WHERE CAN I FIND STOCK PHOTOS?
Band Today is able to provide you with high resolution stock photos from Dreamstime.com and Pixabay.com through our account. The best way is to browse images through YOU Design using our templates. You may also browse online and record the image number to share with us. If you want to use another stock image supplier we ask that you license and download the image yourself. You can then share the image with your designer.
WHAT MAKES YOUR PRINTING BETTER?
Our flags are dye-sublimated. Dye-sublimation is a special printing process capable of creating amazingly vivid and sharp full color fabric prints. Specially formulated inks are first printed, in reverse, on to sublimation transfer paper. The paper prints are then pressed together with the target fabric using high heat (around 400°F) and pressure in a specially designed sublimation heat press. During this pressing process, the inks 'sublimate' from the paper directly into the fibers of the fabric. As soon as the transfer is complete, the image is completely impregnated into the fabric and can be washed, dried, and ironed without losing quality.
HOW LONG DOES IT TAKE TO GET MY FLAGS?
Once you finalize a design, you’re two weeks out from having your flags in hand! If you’re using our designers for Custom Design, you can expect your first draft within 48 hours Monday-Friday. If you use our YOU Design studio, your draft is considered “approved” once you send it to us. Let us know if you are trying to meet a deadline and we will do our best to accommodate you.
HOW MUCH IS SHIPPING?
Shipping is $15.00 Flat Rate for flag orders.
I MADE MY OWN ARTWORK, CAN I JUST USE THAT?
YES! Go to our YOU design studio and under "images" on the left, choose "Upload". Our graphic department will review your image to be sure it will print well and we might recommend a different image if there isn’t enough resolution. Copyright research is the responsibility of the customer.
PAYMENT METHODS AND ORDERING
We accept Official School Purchase Orders, PayPal, Credit Cards and Checks.
ART SUBMISSION TERMS & CONDITIONS
Images which have been downloaded from the internet are not of a sufficient resolution for print and it could be illegal for Band Today to use them without the proper permissions. Copyright of all images, that are sent to Band Today, fall upon the purchaser and Band Today is not responsible for copyright research. Clients assume all Copyright responsibility when supplying their own art files for printing.
Band Today has a corporate account with Dreamstime and Pixabay. We can use stock photos from these sources at no additional charge to you. If you prefer a stock photo from a different source, we recommend that you purchase them individually.
All images submitted for print will be converted to CMYK color mode. Your final proofs will be in CMYK, please note royal blue and neon colors are the most difficult to duplicate in CMYK. When color fidelity is critical, Band Today recommends that you order a proof before final approval of your artwork. Band Today will not be held responsible for color matching if a sample proof is not ordered before final approval. Colors may vary from computer monitor to print. Therefore, the best way to insure a color match is through the approval of a sample proof.
You Design artwork is not considered Print Ready and art fees may apply. Custom designs are billed by the hour.